services

Data Center

Dexter Technologies has extensive experience providing Datacenter Services. We utilize our proven PDIO - Plan, Design, Implement, Optimize methodologies to ensure a successful project. This approach helps us better analyze the scope of project and accordingly provide solutions that provide measurable results to our clients. Following are the Data Center Services we offer:

  • Cloud Migration and Orchestration
  • Data Center Consolidation
  • Business Continuity & Disaster Recovery
  • Virtualization
  • Storage and communication services

Applications

Dexter Technologies has extensive experience providing Software Development and Support. We utilize proven Methodologies and Best Practices through all phases of the Software Development Life Cycle. This promotes robust solutions and successful delivery. We provide Development and Support in the following technologies:

  • Microsoft .NET Platform, C#, VB.NET, Visual Studio® , TFS, ASP.NET, MVC, WCF, WPF, WF,
  • Silverlight
  • SQL Server
  • Microsoft SharePoint
  • Oracle, PeopleSoft
  • Quality Assurance
  • Mobile Development: Enterprise, iOS – iPhone/iPad, Android.

Development and Support Services include:

  • New product design & development
  • Enhancements and extensions
  • Cloud enablement
  • Support and maintenance.

Development and Support services can be provided on-site and off-shore.
To discuss your service requirements, please contact us at 973-532-0223 or email us at sales@dextertechnologies.com.

Helpdesk and Desktop

Dexter Technologies has extensive experience and a proven track record of providing Help Desk and Desktop Support services. We utilize our deep industry experience and best practices to screen support engineers and assign them to roles where they are most proficient. Following are the Help Desk, Desktop Support and Network Support Services we offer:

  • Help Desk - Level 1, 2
  • Desktop Support – Level 1, 2
  • Network Support – Level 3, Network, Server, Database, Infrastructure Support.

Many of the support engineers carry some or all of the following certifications:

  • A+ Certified Engineers
  • Microsoft Certified Systems Engineers
  • Cisco Certified Network Engineers

Help Desk and Desktop Support can be provided on-site and remote and can be customized to meet our client’s needs.
To discuss your service requirements, please contact us at 973-532-0223 or email us at sales@dextertechnologies.com.

Managed Services

As many companies have realized, sourcing is the most efficient way to get the best IT services possible that meet business requirements while reducing costs and freeing up valuable IT resources. Dexter Technologies Managed Services are designed to provide efficient day-to-day service delivery so your IT team can focus on services that are strategic to your core business. Immediate benefits can be gained by outsourcing IT services through our Managed Services. Some of the benefits our Managed Solutions provide are:

1. Control IT Costs, Outsourced Managed Solutions converts fixed IT costs into variable costs. In other words, only pay for what you use when you need it.

2. Flexibility, Ability to change, scale, modify based on business environment.

3. Reduce labor Costs, hiring and training an IT staff can be very expensive. Outsourcing lets you focus your human resources where you need them most.

4. Increase Efficiency and Competitiveness, Organizations that try to do all IT Services in-house themselves can have much higher research, development, and implementation time, all of which increase costs.

5. Stay Focused on Your Core Business, businesses have limited resources, and every manager has limited time. Outsourcing can help your business stay focused on your core business and not get distracted by day to day IT decisions.
Managed Solutions can be customized to your needs.

To discuss your Managed Services requirements, please contact us at 973-532-0223 or email us at sales@dextertechnologies.com.

Project Management

Today technology is transforming business. Smart companies are investing in leading technologies, which are critical assets that enable them to delivery their products and services efficiently and cost effectively into existing and new markets. Effective Project Management is critical for the success of these technology implementations. Dexter Technologies has extensive experience providing IT Project Management services. We provide Project Management services in the following disciplines:

  • Network Infrastructure Project Management
  • Software Development Life Cycle Management
  • End-to-End Project Management

Our Project Management Methodologies involve:

  • Participation of all Stakeholders
  • Detailed Project Planning
  • Proactive Risks Identification & Mitigation
  • Effective on-going Communication
  • Detailed Documentation
  • Phase Reviews
  • Timely Escalations
  • Proactive Change Management
  • Effective use of Knowledge Repository

Our Project Management services promote a successful project and a higher return on investment.
To discuss your services requirements, please contact us at 973-532-0223 or email us at sales@dextertechnologies.com.

Remote & Off-shore

Dexter Technologies can provide robust, cost-effective Remote and Off-Shore Services to meet our client’s needs. Following is a an overview of some of the remote and off-shore services we can deliver to our clients:

Infrastructure:

  • Remote Infrastructure monitoring: 24 x 7 remote monitoring of clients infrastructure and key applications
  • Remote Help Desk support: 24 x 7 remote Help Desk support, trouble shooting and related support services

Applications:

  • Applications Support: Custom application support is available to meet our client’s needs.
  • Applications Development: Our off-shore teams have extensive experience with Applications Development. We specialize in Microsoft Technologies. Our team of developers become an extension of our clients team and provide round the clock development and support to meet our client's needs.

Quality Assurance:

Comprehensive Testing, manual and automated, including Functionality and Regression testing can be provided to ensure applications meet technical and business criteria prior to production deployment.
Our service delivery models are based on ITIL guidelines and robust transition methodology. This ensures smooth transitions into steady-state managed support, based on service level objectives

To discuss your services requirements, please contact us at 973-532-0223 or email us at sales@dextertechnologies.com.

Physical Infrastructure

If you are planning an office move, corporate relocation, expanding or upgrading your existing infrastructure, we can help. Today's business critical applications often require massive data transferred at rapid speeds for optimum performance. Companies also need to implement security measures to safeguard their offices. Dexter Technologies Physical Infrastructure Services can help build a sound infrastructure to meet your business needs. Following are the Physical Infrastructure Services we offer:

  • Wireless Access Implementation
  • Cabling & Wiring
  • Security - Access Control, CCTV solutions

Support

Dexter Technologies team is geared towards providing both comprehensive and flexible solutions to help our clients meet their goals and optimize their investments. We offer the following coverage options to our clients. In addition, we also provide custom coverage options to meet our client's requirements.

  • Monday to Friday - standard business hours
  • Evening, night and weekends
  • 24 x 7 x 365

Remote and On-Site Support Services

 

Support services are available as:

  • On-site

  • Remote

Engagement periods


Dexter Technologies is focused on meeting our client's needs. We offer services that are flexible and tailored to meet our client's service requirements.

Our service engagement periods range from the following:

1. Short-term - from 1 to 6 months
2. Mid-term - 6 months to a year
3. Long-term - Multi-year engagements

 

To discuss your service requirements, please contact us at 973-532-0223 or email us at sales@dextertechnologies.com